Frequently Asked Questions
What is the Avaya Cloud Office Powered by RingCentral?
The Avaya Cloud Office provides a single telephony solution for all your communications needs, including, Calling, Chat, Meetings and Collaboration, File and Desktop Sharing, Task Management. It is one solution for all your communications needs: No onsite PBX hardware to install or maintain. Connect your office, remote, and mobile workers to a single system. Never miss a call. And, collaborate from anywhere on any device.
What features are included with Avaya Cloud Office Powered by RingCentral?
The Avaya Cloud Office delivers a rich set of features for your business communication solution. You’ll get everything you need in one complete system with one low price including voice, video, messaging/IM, online meetings and conferencing, multiple extensions, auto attendant, call forwarding, and more.
What are the benefits of Avaya Cloud Office Powered by RingCentral?
One solution for all your communications needs: No onsite PBX hardware to install or maintain—you use it and it is managed for you. Connect your office, remote, and mobile workers to a single system. Never miss a call. And, collaborate from anywhere on any device.
What kind of commitment do I have to make with the Avaya Cloud Office Powered by RingCentral?
No commitment is required. You can pay as you go (month-to-month) and cancel any time. Any devices purchased need to be returned in usable condition within 30 days of the purchase date to receive a credit. For more information about the terms and conditions related to phone purchases, please call USTeleCenters sales department at 617-689-0020.
What is Avaya Cloud Office Phone for Desktop?
The Avaya Cloud Office Desktop is the Avaya collaboration app for your desktop PC and Macintosh. This all-in-one application lets you run all your voice calls, and text from a single app. Web and video conferencing are enabled through a clientless web-client that is available anywhere in the world.
What types of reports can be generated with Avaya Cloud Office by RingCentral ?
The Avaya Cloud Office by RingCentral gives you the ability to create reports with historical call data, such as inbound and outbound call volume, total number of calls, information about missed/answered calls, average calls per day/per user, times, and more.
Can I use Avaya Cloud Office mobile apps with my service?
Yes. All Avaya Cloud Office customers can use the mobile app at no additional cost. The app provides access to your entire Avaya Cloud Office communication solution. The app is downloadable from the iOS App Store and the Google Play Store.
