USTeleCenters opened its doors in 1987 as the New England franchise of a California-based corporation called USX TeleCenters, Inc., which sold telecommunications equipment to small-to-medium-sized businesses in an upscale, retail setting. In 1988, the Boston-based franchise began to sell network services as an agent of New England Telephone, a predecessor to Verizon. Later that same year the Company purchased the name and other assets from the parent company to become USTeleCenters.

In 1989, USTeleCenters pioneered the use of telemarketing techniques to sell emerging telecom services to the rapidly growing small business market; within five years it represented every Regional Bell Operating Company in the country. In 1991, USTeleCenters became one of the first companies to sell video conferencing units in the Northeast. USTeleCenters had grown from a local organization with 10 employees to one with a national presence and more than 200 employees.

In 2002, USTeleCenters was purchased by Thomas Wilson and James Mullins. Mr. Wilson and Mr. Mullins have a combined total of more than 40 years of management experience, 30 in the telecommunications industry.    

Equipment Sales and Service

USTeleCenters is an Authorized Dealer for Avaya, which purchased Nortel Networks in 2010. With the purchase of Nortel, the number one provider of business telephone systems in the world is now Avaya. The Company sells and services the IP Office, BCM and the older Norstar product lines.  The Company also services many other telephone systems using its vast network of technicians across the country. USTeleCenters has several thousand active accounts across the country who are served by the Company's team of technicians. USTeleCenters is also a dealer of Bizfon telephone systems which are designed for smaller businesses who desire an affordable but feature-rich phone system.    

Inside Sales

USTeleCenters represents telco-provider Broadview Networks and markets its telephone services to businesses all across the country. The Company also sells Business Class DSL and other high-speed data solutions for service providers such as Covad Communications, XO Communications and One Communications.